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FMCG Client Organized Returns & Dispatches To Improve Revenues

The client is a fully integrated (farm to retail) Food Company in the business of making and selling a range of innovative fresh and healthy food products. They were facing hurdles in manually segregating the products returned from a large distribution network. Furthermore, manual dispatch processes were leading to the dispatch of incorrect quantities to distributors.

“The client is a fully integrated (farm to retail) Food Company in the business of making and selling a range of innovative fresh and healthy food products. They were facing hurdles in manually segregating the products returned from a large distribution network. Furthermore, manual dispatch processes were leading to the dispatch of incorrect quantities to distributors.

Supplytics has helped the client in streamlining its product return and dispatch processes in order to become more efficient and transparent. It offers real-time insights on reverse logistics and automates the segregation (Damaged or Expired Products) process at the retail outlet itself.
It ensures correct dispatch by removing discrepancies in the ready-to-ship and actual shipped cartons. In addition, it helps in invoice reconciliation as invoices are raised on the actual orders only.

With the help of Supplytics, the client was able to serialize more than 2.5 million products comprising 63 different SKUs. Besides, the client had successfully managed returns of 8,000 products from 140+ retail outlets.”

Leading Wheat Seed Producer Optimized Inventory Management and Reduced Product Counterfeiting With O4S Solutions

The client began its operations in 1989 and among the leading producers of wheat genetics in India. They were witnessing difficulties in estimating and maintaining production levels at multiple CMU’s.

“The client began its operations in 1989 and is among the leading producers of wheat genetics in India. The company has a seed packaging capacity of around a million tons per annum. They were witnessing difficulties in estimating and maintaining production levels at multiple CMU’s. Moreover, counterfeit products were making space in retailers’ racks due to easy penetration in their fragmented supply chains and the absence of effective consumer engagements.

Supplytics helped the client in automating dispatch processes and syncing batch no. with SKU level details along with data points such as manufacturing and expiry dates. In addition, Original4Sure allows consumers to verify the authenticity of their purchases, and advanced analytics provide consumption insights. O4S’s platform has helped the client in engaging over 2 lakh farmers in consumer loyalty schemes with local language support. Moreover, inventories from multiple CMUs were conveniently managed with automated processes and more than 200 cases of counterfeiting have been reported, with raids being covered in media.”

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