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FMCG Client Organized Returns & Dispatches To Improve Revenues

The client is a fully integrated (farm to retail) Food Company in the business of making and selling a range of innovative fresh and healthy food products. They were facing hurdles in manually segregating the products returned from a large distribution network. Furthermore, manual dispatch processes were leading to the dispatch of incorrect quantities to distributors.

“The client is a fully integrated (farm to retail) Food Company in the business of making and selling a range of innovative fresh and healthy food products. They were facing hurdles in manually segregating the products returned from a large distribution network. Furthermore, manual dispatch processes were leading to the dispatch of incorrect quantities to distributors.

Supplytics has helped the client in streamlining its product return and dispatch processes in order to become more efficient and transparent. It offers real-time insights on reverse logistics and automates the segregation (Damaged or Expired Products) process at the retail outlet itself.
It ensures correct dispatch by removing discrepancies in the ready-to-ship and actual shipped cartons. In addition, it helps in invoice reconciliation as invoices are raised on the actual orders only.

With the help of Supplytics, the client was able to serialize more than 2.5 million products comprising 63 different SKUs. Besides, the client had successfully managed returns of 8,000 products from 140+ retail outlets.”